Hartford Hotel Best Western Signature Collection

Breakfast in this hotel is good, we stayed for 3 days and the lady in the cafe change the meat differently daily and it’s a plus for us, she is very attentive, the basic breakfast all you need they have it. They have fruits, coffee, milk, juices, cereals, pancake (you make your own) and a lot more, just don’t expect Hilton type fancy breakfast. The shower is really great hot water is hot love it! The pressure is strong and the toilet is updated. They just need to the toilet paper holder its need TLC. They don’t have pool just saying incase you did see this during your booking. There are a lot of Chinese buss tour staying this hotel and others. Plus side they gave you slippers to wear and bathtub. They have limited parking space, the whole time I was there I’d always able to get a parking space which is a plus and the space is a great size for a full dive SUV, the parking are all outside around the hotel. incase you run out of space across the street the massive parking space of the gyms fitness’s not sure if it’s ok to park there. The down size when we came in this hotel has a funky smell on the whole way, the room Aircondition is cold but at night seems not right it’s not cold enough. We tried to turn on the heating one time, the heat emitted from the unit an awful disgusting smell, my kids almost vomited, my suggestion don’t turn it on. The front desk staff when they answer the phone is like answering a call from the hood, not like the fancy hotel chain with courtesy and welcoming tone of voice but for my taste it’s ok I’m not bothered, I think they just need proper customer service way in answering phone call. The bed is good and sturdy love it, we requested additional pillows and they are happy to provided but the pillows fibers inside are curled and lumped thus it’s hard to laid your head or place it between legs, the good thing I can use about this pillow is for hugging since love pillow to hug. They charge you $100 dollars for incase you smoke in the room.

The staff was awesome! The free breakfast was delicious and FRESHLY RESTOCKED THE WHOLE BREAKFAST SERVICE! The location was right off the highway and 20 minutes away. IT WAS VERY CLEAN AND NICE! IT WAS LIKE 20 MINUTES AWAY FROM EVERY THING IN LA BUT TOOK 15 MINUTES TO UNIVERSAL. JUST RENT A CAR IT'S WORTH

I often asked questions to the front desk everyday both about the room and where to go around the area. Each time I spoke with them I was meet ane given up most respect and kindness. Even when I had misplaced my room key by accident the last night they were very understanding and helped me out will not forget my time here.

The breakfast was excellent . Everything was prepared fresh . Love the waffles . Love the coffee and orange juice and the muffins . Everything was excellent .

fair price, free parking, and a good location. My room was clean and the staff was friendly.