Hartford Hotel Best Western Signature Collection

This hotel exceeded my expectations. Located in a Chinese residential area, it is quiet and safe. Unlike the dirty, unusable bathtubs in many American hotels, this one provides a shower more suitable for Chinese guests and even offers slippers, a feature usually found only in hotels in China. The hotel is very new, reasonably priced, and serves a hearty breakfast with burger patties.

Located next to I-10, with double pane windows and good exterior sound insulation. Interior hallway and adjacent room noise was less well isolated, but our neighbors were quiet. Clean. Staff were amiable and efficient. Breakfast was good USA standard.

Clean, equipped with kettle, coffee machine, microwave, and fridge. Breakfast is simple but fresh. The front desk staff is very friendly and helpful. He could do more than I expect. I will choose this one again.

Breakfast in this hotel is good, we stayed for 3 days and the lady in the cafe change the meat differently daily and it’s a plus for us, she is very attentive, the basic breakfast all you need they have it. They have fruits, coffee, milk, juices, cereals, pancake (you make your own) and a lot more, just don’t expect Hilton type fancy breakfast. The shower is really great hot water is hot love it! The pressure is strong and the toilet is updated. They just need to the toilet paper holder its need TLC. They don’t have pool just saying incase you did see this during your booking. There are a lot of Chinese buss tour staying this hotel and others. Plus side they gave you slippers to wear and bathtub. They have limited parking space, the whole time I was there I’d always able to get a parking space which is a plus and the space is a great size for a full dive SUV, the parking are all outside around the hotel. incase you run out of space across the street the massive parking space of the gyms fitness’s not sure if it’s ok to park there. The down size when we came in this hotel has a funky smell on the whole way, the room Aircondition is cold but at night seems not right it’s not cold enough. We tried to turn on the heating one time, the heat emitted from the unit an awful disgusting smell, my kids almost vomited, my suggestion don’t turn it on. The front desk staff when they answer the phone is like answering a call from the hood, not like the fancy hotel chain with courtesy and welcoming tone of voice but for my taste it’s ok I’m not bothered, I think they just need proper customer service way in answering phone call. The bed is good and sturdy love it, we requested additional pillows and they are happy to provided but the pillows fibers inside are curled and lumped thus it’s hard to laid your head or place it between legs, the good thing I can use about this pillow is for hugging since love pillow to hug. They charge you $100 dollars for incase you smoke in the room.

It was very clean. it smelled clean. Staff was friendly and on top of everything.